Detailed write up on procedure for filing a complaint on a designated mail.

For any complaint please mail us on rbcfin1@gmail.com . Con can register your complaint by calling on our telephone no 011-45737475

If complaint is not addressed to your satisfaction you can follow our escalation matrix

Link of Escalation Matrix:

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI: at

or Exchange /DP at:

BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

NSE: https://investorhelpline.nseindia.com/NICEPLUS

NSDL:https://www.epass.nsdl.com/complaints/websitecomplaints.aspx

Detailed write up on procedure for opening trading account with us.

Documents Required to Open Trading Account are

Identity Proof - PAN card is mandatory.

Address Proof - Aadhaar card, recent Electricity Bill, Passport, Voter’s ID, Driver’s Licence, Bank Passbook, etc.

Income Proof - Latest Salary slip, Income Tax Return, or last 6 months bank statement

Bank proof : Cancel cheque

Step 1 : Download KYC form from our website.

Step 2 : Fill KYC Form. - To complete the KYC procedure, you must fill details like your name, address, permanent account number (PAN), Aadhaar card number, and date of birth in relevant column .

Step 3 : Send physical KYC form to our office with required documents to complete your KYC process.

Step 4 : upon successful verification of your documents and KYC Form, your trading account will be opened within 24 hours.

Step 5 : You will receive login credentials via email, which you can use to start trading in the stock market.

Detailed write up on procedure for opening Depository account with us.

Step-by-step process and documents required to open a Depository account.

Documents Required to Open Depository Account are

Identity Proof - PAN card is mandatory.

Address Proof - Aadhaar card, recent Electricity Bill, Passport, Voter’s ID, Driver’s license, Bank Passbook.

Income Proof - Latest Salary slip, Income Tax Return, or last 6 month’s bank statement

Bank proof : Cancel cheque

Step 1 : Request for Account opening KYC form by requesting on our mail id rbcfin1@gmail.com or by calling at our phone no 011-45737414 / 15.

Step 2 : Fill KYC Form. - To complete the KYC procedure, you must fill details like your name, address, permanent account number (PAN), Aadhaar card number, and date of birth in relevant column .

Step 3 : Send duly filled physical Account opening KYC form to our office with required documents to complete your Account opening KYC process.

Step 4 : Upon successful verification of your documents and KYC Form, your Depository account will be opened within 24 hours.

Step 5 : You will receive login credentials and other documents via post.